Season 1 Episode 9: Donald Bowman, CEO & Founder at DBC
or wherever you get your podcasts
Post-covid culture comebacks - Donald Bowman, CEO & Founder at DBC
Today’s conversation is with Donald Bowman, CEO and Founder at DBC - a service culture and hospitality consulting firm that specializes in cultures that support service excellence. Donald’s experience has positioned him well to build pressure tested workplace cultures that create comebacks versus set-backs for organizations and their workers during the crisis. We discussed the importance of resetting after a crisis like COVID-19 and how to envision or re-envision important elements of a comeback culture.
Here’s what you’ll learn about in this episode:
How businesses and leaders can re-think and reset without losing the balance and focus on the people
How to build a culture and strong leadership where people thrive and create world-class experiences - even through the crisis
The heightened importance of personalized and empathetic leadership during and post COVID-19
Opportunities for leaders to reinvent the way they engage and take care of dispersed teams
Tips for making 2-dimensional moments 3-dimensional including leveraging Donald’s subscription service: Leadership in a Box
The critical importance of doubling down on clear communication, over-communication, and creating a sense of purpose
The importance and centricity of making your culture tangible and palatable
