Season 2 Episode 17: Pride and Joy at Work
or wherever you get your podcasts
With Ron Thurston, best selling author of Retail Pride & Vice President of stores at Intermix
On this episode, we’re joined by Ron Thurston, Best Selling Author of Retail Pride and Vice President of Stores at INTERMIX. With over 25 years of retail experience and building big brands such as Tory Burch, Apple, Saint Laurent, and Bonobos, Ron shares a unique perspective about the importance of creating and celebrating pride in an industry that employs millions of people and drives a massive portion of our economy. We talk about leadership lessons in any industry to create an environment of pride and joy at work and the personal human fulfillment experienced when individuals take pride in the work they do.
“Nobody goes to a dinner party and talks about shopping at Amazon, they talk about the great people they meet along the way ”
Here is what you will learn in this episode:
Three pillars of success that can help organizations create more humanness and sense of pride in the workplace and with their employees – leading with empathy, curiosity and listening with the intent to act, and focus.
The importance of connection and experience and how the future of retail and other brick and mortar industries post-COVID will be impacted and elevated by putting the human experience first.
The strong parallels between consumer experience and the employee experience through the expression of pride and passion.
How pride and expression of pride will be increasingly important when hiring the right people and building great teams as we see a reemergence of direct human connection.
How to create bottom-up cultures that drive momentum and ground swell of prideful and people-first cultures – even during hard financial times.
Resources Referenced:
Retail Pride Website
Work with Ron Thurston:
Website: Retail Community | Retail Pride
Twitter: @rwthurston1
Instagram: @retailpride
LinkedIn: Retail Pride
You Tube Channel: RETAIL PRIDE with RON THURSTON
